1. General information

In compliance with Article 10 of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSI-CE), users are informed of the following details of the owner of the website shantaicoffee.com (hereinafter, "the Website"):

• Owner: Granero Cataluña, S.L.

• Tax ID: B-96271135

• Registered office: C/ Longitudinal 2, Pabellón D 4056/61 Pl., Zona Franca – Mercabarna, 08040 Barcelona, Spain

• Email: fatima@shantaicoffee.com

• Registry details: Registered in the Commercial Registry of Barcelona, Volume 36,807, Folio 188, Section 8.

• Activity: Marketing of speciality coffee.

2. Purpose

This Legal Notice governs access, browsing and use of the Website, as well as the liabilities arising from the use of its contents. Access to the Website implies full and unconditional acceptance of this Legal Notice. If the user does not agree with its content, they must refrain from using the Website.

Granero Cataluña, S.L. reserves the right to modify at any time the presentation, configuration and content of the Website, as well as the conditions required for access to or use of it.

3. Terms of use

The user undertakes to make proper and lawful use of the Website, in accordance with applicable law, good faith, public order and this Legal Notice. In particular, they undertake to refrain from:

• Using the Website for unlawful, fraudulent purposes or purposes contrary to what is set out in this Legal Notice.

• Introducing or disseminating computer viruses or any other element that may damage the systems of the owner or third parties.

• Accessing restricted areas of the Website without authorisation.

• Reproducing, copying, distributing or transforming the contents without express authorisation.

4. Intellectual and industrial property

All the contents of the Website — including, by way of example, texts, photographs, graphics, images, icons, trademarks, logos, trade names, software and designs — are the property of Granero Cataluña, S.L. or of third parties that have authorised their use, and are protected by Spanish and international legislation on intellectual and industrial property.

The reproduction, distribution, public communication, transformation or any other form of exploitation, in whole or in part, of the contents of the Website without the prior written authorisation of the owner is expressly prohibited.

The Shantai Coffee brand and its associated distinctive signs are the property of their owner and are protected by applicable regulations.

5. Links to third parties

The Website may contain links to other third-party websites. Granero Cataluña, S.L. is not responsible for the content, privacy policies or practices of such sites. The inclusion of these links does not imply any recommendation, association or endorsement.

6. Disclaimer of warranties and liability

Granero Cataluña, S.L. does not guarantee the continuous and uninterrupted availability of the Website, nor the absence of errors in its contents, although it will make its best efforts to avoid, rectify or update them.

The owner shall not be liable for damages of any kind that may arise from:

• The lack of availability or continuity of the Website's operation.

• The presence of viruses or harmful elements in the contents.

• The unlawful, negligent or fraudulent use of the Website by the user.

7. Personal data protection

The processing of personal data collected through the Website is carried out in accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights (LOPDGDD).

For more information, the user may consult the Privacy Policy and the Cookie Policy.

8. Purchase conditions

The conditions applicable to the purchase of products through the Website are set out in the Purchase Conditions section, including payment methods, shipping policy, returns, refunds and cancellations.

9. Online dispute resolution

In accordance with Regulation (EU) 524/2013, the consumer user is informed of the existence of the European Commission's online dispute resolution platform, accessible at: https://ec.europa.eu/consumers/odr.

10. Applicable law and jurisdiction

This Legal Notice is governed by Spanish law. For the resolution of any dispute arising from access to or use of the Website, the parties submit to the Courts and Tribunals of the consumer's place of residence, when the consumer has that status in accordance with applicable regulations. In all other cases, the Courts and Tribunals of Barcelona shall have jurisdiction.